Robert Post, President and Chief Executive Officer
Expertise: Global Business Trends and the Hotel Industry
Speaking topics:

• State of the hotel industry
• Managing profitability in recession
• Operational restructures
• Leading through mid-cap stages of growth
• Valuing hospitality technology

Jeff Bzdawka, Chief Operating Officer
Expertise: Hotel Distribution Trends
Speaking topics:

• Convergence of distribution technology and the internet
• Managing technology change in a global enterprise
• Balancing customer expansion and organization growth

Shane Ettestad, Vice President – Innovation!
Expertise: Hotel Internet Marketing
Speaking topics:

• Hotel internet marketing best practices
• Integration of website and hotel booking engine
• Consumer web trends & technology

John Hach, Vice President, Media and Industry Relations
Expertise: Hotel eMarketing and the GDS
Speaking topics:

• The evolution of online distribution within the travel industry
• Emerging technologies to successfully manage online corporate travel
• Online marketing measurement and analytics for hospitality

Jerome Wise, Vice President, eCommerce
Expertise: Hotel Internet Marketing
Speaking topics:

• Hotel internet marketing trends and best practices
• Leveraging social networking in a fragmented global marketplace
• Maximizing revenue through your hotel website

Jan Tissera, President TravelCLICK International
Expertise: Global Hotel Industry Trends
Speaking topics:

• Global hotel performance trends
• International hotel market development
• Global distribution & internet marketing trends

Norman Lui, Regional Director of Sales, North Asia
Expertise: Asia Hospitality Trends
Speaking topics:

• Travel distribution trends in China
• Economy effects on emerging hospitality markets in Asia
• Customized user experiences for the global online culture

Klimis Messios, Vice President, Europe
Expertise: European Hotel Industry Trends
Speaking topics:

• Travel distribution trends in Europe
• Using business intelligence to grow share
• Online booking: optimize your customer experience

Paul Southey, Vice President, Asia Pacific
Expertise: Asia Pacific Hotel Industry Trends
Speaking topics:

• How hotel data can improve decision making
• Travel distribution trends in Asia Pacific
• Driving incremental revenue through your booking engine

Kristi White, Director of Revenue Optimization
Expertise: Revenue Management
Speaking topics:

• Revenue management best practices for any economy
• Hotel pricing strategies that grow share and RevPAR
• Evolution of distribution technology