With revenue optimization experts in every global market, we help our clients make better business decisions, generate greater demand from the right mix of channels, convert more shoppers to high-value guests, and increase hotel revenue.

OFFERING INSIGHT AND RESULTS—WITH A PERSONAL TOUCH

• Hotelligence®: Past GDS performance for occupancy, pricing, and more compared to competition
• Hotelligence FuturePACE®: Forward-looking view of hotel performance compared to competition
• RateVIEW®: Powerful rate shopping tool to monitor your rates against the hotel competition
• SearchVIEW™: Monitors presence on search engines, third-party sites, and consumer review sites.

• iHotelier® Central Reservation System: Integrated reservation management and marketing system
• iStay® Web Booking Engine: High-conversion booking engine & hotel merchandising platform
• ChannelDirect™: Inventory and rate control across all third parties using one web-based system

• Travel Agent Media: Maximum hotel visibility and probability of booking on the GDS
• Hotel Internet Marketing Solutions: Complete web presence management including Website Design, SEO, Content Management, Pay-per-click Advertising, Email Marketing, and Linking

GLOBAL REACH, LOCAL EXPERTISE

• 450-plus employees serving customers in 140 countries
• Global offices in Barcelona, Chicago, Dubai, Houston, Phoenix, Melbourne, Shanghai, and Tokyo
• Local industry experts on hotel marketing and distribution who work with customers in every major market

CUSTOMERS

• 14,000 customers including global brands, independent hotels, medium-sized chains and management companies
• Hospitality industry leaders such as Accor Hospitality, Banyan Tree Hotels, Best Western, Hotel Sacher Vienna, Hyatt Hotels & Resorts, Joie de Vivre Hotels, Marriott International, Oberoi Hotels & Resorts, , Ritz Paris, Shangri La Hotels & Resorts, Taj Hotels Resorts & Palaces, and The Westbury London.

AWARDS

• Most awards in 2008 for the industry across marketing, application expertise, and customer service
• Marketing: Sixteen (16) International WebAwards for Website Design, Ten (10) W3 Awards for Website Design, Six (6) HSMAI Adrian Awards for Excellence in Internet Marketing
• Application Expertise: Best Interactive Application, Hotel & Lodging for iStay® Web Booking Engine by the Internet Advertising Competition by Web Marketing Association
• Customer Service: ACE™ Achievement in Customer Excellence Award

Asia Pacific Office - Australia
291 Coventry Street
South Melbourne Victoria 3205
Australia
Tel: + 61 3 9699 9969
Fax: + 61 3 9699 9962